How To Fix /TMF/APP_REINF037 - To exclude an event, you must have a successful inclusion/change event.

SAP Error Message - Details

• Message type: E = Error

• Message class: /TMF/APP_REINF -

• Message number: 037

• Message text: To exclude an event, you must have a successful inclusion/change event.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /TMF/APP_REINF037 - To exclude an event, you must have a successful inclusion/change event. ?

  The SAP error message /TMF/APP_REINF037 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, particularly when dealing with event management and processing. This error indicates that an attempt to exclude an event has failed because there is no corresponding successful inclusion or change event recorded in the system.
  Cause:
  The primary cause of this error is that the system requires a successful inclusion or change event to be processed before an exclusion event can be executed. This is a safeguard to ensure that the event lifecycle is properly managed and that there is a valid reference for the exclusion.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Event History: Review the event history for the specific event you are trying to exclude. Ensure that there is a successful inclusion or change event recorded.
  
  
  Process Inclusion/Change Event: If there is no successful inclusion/change event, you will need to create one. This could involve:
  
  Creating a new inclusion event for the same entity.
  Modifying the existing event to ensure it is marked as successful.
  
  
  
  Retry Exclusion: Once you have confirmed that a successful inclusion/change event exists, attempt to process the exclusion event again.
  
  
  Review Configuration: If the issue persists, check the configuration settings related to event management in your SAP system. Ensure that all necessary parameters are correctly set up.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for more detailed information on event management and the specific error message.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Event Lifecycle: Understanding the lifecycle of events in SAP CC/CI is crucial. Events typically go through stages of inclusion, modification, and exclusion.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you monitor and manage events, such as /TMF/EVT for event management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to address the error message /TMF/APP_REINF037 effectively.