How To Fix TL727 - Worklist statistics cannot yet be displayed in the application hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: TL - Messages for language transports

• Message number: 727

• Message text: Worklist statistics cannot yet be displayed in the application hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TL727 - Worklist statistics cannot yet be displayed in the application hierarchy ?

  The SAP error message TL727, which states "Worklist statistics cannot yet be displayed in the application hierarchy," typically occurs in the context of SAP Business Workflow or when dealing with work items in the SAP system. This error indicates that the system is unable to retrieve or display the worklist statistics due to certain conditions not being met.
  Causes:
  
  Missing Configuration: The application hierarchy or the worklist statistics may not be properly configured in the system.
  Data Availability: There may not be any work items available for the user or the specific application context, leading to the inability to display statistics.
  Authorization Issues: The user may not have the necessary authorizations to view the worklist statistics.
  System Performance: If the system is experiencing performance issues or if there are background jobs running that affect the availability of data, this error may occur.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or inconsistencies in the application data.
  
  Solutions:
  
  Check Configuration: Ensure that the application hierarchy and worklist statistics are correctly configured in the system. This may involve checking the relevant customizing settings in transaction SPRO.
  Verify Data: Check if there are any work items available for the user. You can do this by navigating to the work item overview (transaction SWI1) to see if there are any items in the worklist.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the worklist statistics. This can be checked in transaction SU53 or by consulting with your security team.
  Monitor System Performance: Check the system performance and ensure that there are no ongoing issues that could affect data retrieval. You can use transaction ST22 for dumps or SM21 for system logs to identify any issues.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Restart the Application: Sometimes, simply logging out and back into the application or restarting the relevant transaction can resolve temporary glitches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection with Frequency), and SWI5 (Work Item Overview).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to Business Workflow and worklist management for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the TL727 error in your SAP environment.