How To Fix TL724 - Excel call error

SAP Error Message - Details

• Message type: E = Error

• Message class: TL - Messages for language transports

• Message number: 724

• Message text: Excel call error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TL724 - Excel call error ?

  The SAP error message TL724, which indicates an "Excel call error," typically occurs when there is an issue with the integration between SAP and Microsoft Excel. This can happen for various reasons, including configuration issues, compatibility problems, or issues with the Excel application itself.
  Causes of TL724 Excel Call Error
  
  
  Excel Not Installed or Not Configured Properly: If Microsoft Excel is not installed on the machine or is not configured correctly, SAP may not be able to communicate with it.
  
  
  Version Compatibility: There may be compatibility issues between the version of SAP you are using and the version of Excel installed. Ensure that both applications are compatible.
  
  
  SAP GUI Settings: Incorrect settings in the SAP GUI can lead to issues when trying to export data to Excel.
  
  
  Add-ins or Macros: Sometimes, Excel add-ins or macros can interfere with the normal operation of Excel, causing errors when SAP tries to call Excel functions.
  
  
  File Permissions: If there are restrictions on file permissions, SAP may not be able to create or modify Excel files.
  
  
  Corrupted Excel Installation: A corrupted installation of Excel can lead to various errors, including the TL724 error.
  
  
  Solutions to TL724 Excel Call Error
  
  
  Check Excel Installation: Ensure that Microsoft Excel is properly installed and functioning. Open Excel independently to check for any issues.
  
  
  Update Software: Make sure both SAP and Excel are updated to the latest versions. Check for any patches or updates that may resolve compatibility issues.
  
  
  Review SAP GUI Settings: Go to the SAP GUI options and ensure that the settings for exporting to Excel are correctly configured.
  
  
  Disable Add-ins: Temporarily disable any Excel add-ins or macros to see if they are causing the issue. You can do this by going to Excel Options > Add-ins.
  
  
  Check File Permissions: Ensure that you have the necessary permissions to create and modify files in the directory where SAP is trying to export the Excel file.
  
  
  Repair Excel Installation: If you suspect that Excel is corrupted, you can try repairing the installation through the Control Panel.
  
  
  Reboot the System: Sometimes, simply restarting your computer can resolve temporary issues with software applications.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any specific notes related to the TL724 error. There may be known issues and fixes documented there.
  
  
  Related Information
  
  SAP Community: You can search for discussions related to the TL724 error in the SAP Community forums, where other users may have shared their experiences and solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific environment.
  Documentation: Review the official SAP documentation for any guidelines on exporting data to Excel, as it may provide additional insights into configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the TL724 Excel call error in SAP.