How To Fix TL021 - Access path to log files missing

SAP Error Message - Details

• Message type: E = Error

• Message class: TL - Messages for language transports

• Message number: 021

• Message text: Access path to log files missing

What causes this issue?

The table entries which make up the access path do not exist.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TL021 - Access path to log files missing ?

  The SAP error message TL021, which states "Access path to log files missing," typically indicates that the system is unable to locate the log files necessary for certain operations, such as transaction logging or system monitoring. This can occur due to various reasons, including misconfiguration, missing directories, or permission issues.
  Causes:
  
  Missing Log Directory: The directory where the log files are supposed to be stored does not exist.
  Incorrect Configuration: The path to the log files may be incorrectly configured in the system settings.
  Permission Issues: The user or the SAP system may not have the necessary permissions to access the log file directory.
  File System Issues: There may be issues with the underlying file system, such as disk space problems or file system corruption.
  
  Solutions:
  
  
  Check Directory Existence:
  
  Verify that the directory specified for the log files exists. If it does not, create the directory.
  
  
  
  Verify Configuration:
  
  Check the configuration settings in the SAP system to ensure that the path to the log files is correctly specified. This can typically be found in the instance profile or in the relevant configuration settings.
  
  
  
  Check Permissions:
  
  Ensure that the SAP system user has the necessary permissions to read and write to the log file directory. You may need to adjust the permissions using operating system commands.
  
  
  
  Disk Space:
  
  Check if there is sufficient disk space available on the file system where the log files are stored. If the disk is full, free up space or increase the disk capacity.
  
  
  
  Review System Logs:
  
  Look at other system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Restart the System:
  
  In some cases, restarting the SAP instance or the entire system may resolve transient issues related to file access.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for known issues.
  System Documentation: Review the system documentation for details on log file management and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.