How To Fix TK795 - You can only relocate a customer package in a customer system

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 795

• Message text: You can only relocate a customer package in a customer system

What causes this issue?

You would like to relocate the objects of the customer package &V1&,
but you are not in a customer system.

System Response

The function terminates.

How to fix this error?

Choose an SAP package for this action.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TK795 - You can only relocate a customer package in a customer system ?

  The SAP error message TK795, which states "You can only relocate a customer package in a customer system," typically occurs when there is an attempt to relocate a customer package in a non-customer system (such as a development or quality assurance system). This error is related to the transport management system (TMS) in SAP, which manages the movement of development objects between different SAP systems.
  Cause:
  
  System Type: The error arises because the system you are working in is not classified as a customer system. Customer packages can only be relocated in systems that are designated as customer systems (e.g., production or customer-specific development systems).
  Transport Request: The transport request you are trying to relocate may contain objects that are part of a customer package, which cannot be moved in a non-customer system.
  
  Solution:
  
  Check System Type: Verify that you are in a customer system. You can check the system type in the SAP system settings or by consulting with your SAP Basis administrator.
  Use the Correct System: If you are in a development or quality assurance system, you will need to perform the relocation in a customer system. Ensure that you are working in the correct environment.
  Adjust Transport Request: If the transport request contains objects that are not meant to be moved in the current system, consider adjusting the transport request to exclude those objects or create a new transport request that only includes objects appropriate for the current system.
  Consult Documentation: Review SAP documentation or notes related to transport management and customer packages for additional guidance.
  
  Related Information:
  
  Transport Management System (TMS): Understand how TMS works in SAP, including the roles of different systems (development, quality assurance, production) and how they interact with transport requests.
  Customer Packages: Familiarize yourself with the concept of customer packages in SAP, which are typically used for custom developments and enhancements.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.