How To Fix TK767 - Position the cursor on the request/task to be sorted

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 767

• Message text: Position the cursor on the request/task to be sorted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TK767 - Position the cursor on the request/task to be sorted ?

  The SAP error message TK767 ("Position the cursor on the request/task to be sorted") typically occurs in the context of transport management within the SAP system. This message indicates that the user is trying to perform an action (like sorting or processing) on a transport request or task without having the cursor positioned correctly on the specific request or task that they want to sort or manage.
  Cause:
  The primary cause of this error is that the user has not selected or highlighted the specific transport request or task in the transport organizer or transport management screen. The system requires the user to explicitly indicate which request or task they want to work with.
  Solution:
  To resolve this error, follow these steps:
  
  
  Open the Transport Organizer: Navigate to the transport organizer screen where you can see the list of transport requests and tasks.
  
  
  Select the Request/Task: Use your mouse or keyboard to position the cursor on the specific transport request or task that you want to sort or manage. Make sure it is highlighted.
  
  
  Perform the Action Again: Once the cursor is correctly positioned on the desired request or task, try to perform the action again (e.g., sorting, releasing, or processing).
  
  
  Related Information:
  
  
  Transport Organizer: This is the tool within SAP that allows users to manage transport requests and tasks. It is essential for moving changes between different SAP environments (e.g., from development to quality assurance to production).
  
  
  Transport Requests: These are containers for changes made in the SAP system, including customizations, configurations, and development objects. Each request can contain multiple tasks.
  
  
  User Permissions: Ensure that you have the necessary permissions to perform actions on transport requests. Lack of permissions can sometimes lead to confusion and errors.
  
  
  SAP Notes: If you continue to experience issues, consider checking SAP Notes or the SAP Support Portal for any known issues or updates related to transport management.
  
  
  By following these steps and understanding the context of the error, you should be able to resolve the TK767 error message effectively.