How To Fix TK707 - Position the cursor on the user of a request...

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 707

• Message text: Position the cursor on the user of a request...

What causes this issue?

A user involved in a change request could not be deleted because the
cursor was not positioned correctly in the hierarchical list.

System Response

The process was cancelled.

How to fix this error?

In the hierarchical list, position the cursor on the user that you
want to delete from the request.
The system will only delete the user, if the request does not yet
contain any objects.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TK707 - Position the cursor on the user of a request... ?

  The SAP error message TK707, which states "Position the cursor on the user of a request," typically occurs in the context of transport requests in SAP. This error indicates that the system is expecting you to select a specific user associated with a transport request, but it seems that the cursor is not positioned correctly on the user field.
  Cause:
  
  Incorrect Cursor Position: The most common cause of this error is that the cursor is not placed on the user field of the transport request screen when you attempt to execute an action that requires user selection.
  User Not Assigned: There may be a situation where the transport request does not have a user assigned, or the user information is not properly displayed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the transport request.
  
  Solution:
  
  Position the Cursor Correctly: Ensure that you click on the user field of the transport request screen before executing the action that triggered the error. This is the most straightforward solution.
  Check Transport Request: Verify that the transport request you are working with has a user assigned. You can do this by checking the details of the transport request in the Transport Organizer (transaction code SE09 or SE10).
  Review Authorizations: If you suspect that authorization issues might be causing the problem, check the user roles and authorizations. Ensure that the user has the necessary permissions to access and modify transport requests.
  Restart the Transaction: Sometimes, simply exiting the transaction and re-entering can resolve temporary glitches.
  Consult SAP Notes: If the issue persists, check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error.
  
  Related Information:
  
  Transport Organizer: The Transport Organizer (SE09/SE10) is the main tool for managing transport requests in SAP. Familiarity with this tool can help in troubleshooting transport-related issues.
  User Management: Understanding how users and authorizations are managed in SAP can help prevent similar issues in the future.
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered the same error.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP Basis team or SAP support for further assistance.