How To Fix TK691 - User &1 may not make changes in customer systems

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 691

• Message text: User &1 may not make changes in customer systems

What causes this issue?

User &V1& cannot change Repository or Customizing objects in a customer
system.

System Response

The function terminates and the system branches to the object display.

How to fix this error?

Make the changes as a user with the required authorization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TK691 - User &1 may not make changes in customer systems ?

  The SAP error message TK691, which states "User &1 may not make changes in customer systems," typically occurs when a user attempts to perform an action that requires specific authorizations in a customer system. This error is related to the authorization concept in SAP, which restricts users from making changes based on their assigned roles and permissions.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations to make changes in the customer system. This could be due to missing roles or permissions assigned to the user profile.
  System Configuration: The system may be configured to restrict certain users from making changes in specific areas, especially in production environments.
  Client Settings: The client settings may restrict changes to certain users or roles, particularly in a production client.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in transaction code SU01 (User Maintenance). Ensure that the user has the necessary authorizations to perform the intended action.
  Authorization Object: Check the relevant authorization objects (e.g., S_USER_AUTH, S_USER_PRO, etc.) to ensure that the user has the required permissions.
  Consult with Security Team: If you do not have the necessary access to modify user roles, consult with your SAP security team or administrator to review and adjust the user's authorizations as needed.
  Review Client Settings: If the issue persists, check the client settings in transaction SCC4 to ensure that the client is not set to restrict changes for certain users.
  Transport Requests: If the user is trying to make changes related to transport requests, ensure that they have the necessary authorizations for transport management.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check Analysis (to analyze authorization failures)
  
  
  Documentation: Refer to SAP documentation on user authorizations and roles for more detailed information on how to manage user permissions.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the TK691 error and implement the necessary changes to resolve it.