How To Fix TK368 - Cannot display where-used list

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 368

• Message text: Cannot display where-used list

What causes this issue?

Currently it is not possible to branch to the where-used list.

System Response

The process is cancelled.

How to fix this error?

Try to generate the where-used list for the object in the appropriate
editor or the Repository Information System.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TK368 - Cannot display where-used list ?

  The SAP error message TK368 "Cannot display where-used list" typically occurs when a user attempts to view the where-used list for a particular object (like a material, BOM, or routing) but the system is unable to retrieve the necessary data. This can happen for several reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the where-used list for the specified object.
  Object Not Found: The object for which the where-used list is being requested may not exist or may have been deleted.
  Data Inconsistencies: There may be inconsistencies or corruption in the database that prevent the where-used list from being generated.
  Technical Issues: There could be technical issues with the SAP system, such as problems with the database or application server.
  Missing Configuration: The necessary configuration for the where-used list functionality may not be set up correctly in the system.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the where-used list for the object in question. This can be done by checking the user's roles and authorizations in the SAP system.
  Verify Object Existence: Confirm that the object for which the where-used list is being requested actually exists in the system. You can do this by trying to access the object directly.
  Database Consistency Check: Run database consistency checks to identify and resolve any inconsistencies. This may involve using transaction codes like SE14 (Database Utility) or SE11 (Data Dictionary).
  Technical Support: If the issue persists, it may be necessary to contact your SAP Basis team or technical support to investigate any underlying technical issues with the system.
  Configuration Review: Review the configuration settings related to the where-used list functionality to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CS15: Where-used list for BOMs
  CS12: Where-used list for materials
  CS13: Where-used list for alternative BOMs
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the where-used list functionality. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation for the specific module you are working with (e.g., MM, PP) to understand how the where-used list is generated and any prerequisites.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.