How To Fix TK269 - Cross-system locks (CSOL) exist (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: TK - Transport Organizer

• Message number: 269

• Message text: Cross-system locks (CSOL) exist (see long text)

What causes this issue?

Cross-system object locks (CSOLs) exist for some of the objects to be
included in the request, which means that the object lists of the
requests cannot be merged.

System Response

The action was terminated.

How to fix this error?

Attempt to include the object lists of the request individually ("Object
List of Request"). When including individual object lists, a dialog box
occurs if lock conflicts exist. This dialog box may allow you to ignore
the conflicts.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TK269 - Cross-system locks (CSOL) exist (see long text) ?

  The SAP error message TK269 indicates that there are cross-system locks (CSOL) that are preventing certain operations from being completed. This typically occurs in scenarios where multiple SAP systems are involved, and one system has a lock on a resource that another system is trying to access.
  Cause:
  The primary cause of the TK269 error is that a transaction in one SAP system has created a lock on a resource (such as a database record or an object) that another transaction in a different SAP system is trying to access. This can happen in distributed environments where multiple systems are interconnected, such as in a landscape with multiple SAP instances or when using SAP's distributed processing capabilities.
  Solution:
  To resolve the TK269 error, you can follow these steps:
  
  
  Identify the Lock: Use transaction code SM12 in the SAP system where the error occurred to check for existing locks. You can filter by user or object to find the specific lock that is causing the issue.
  
  
  Release the Lock: If you identify a lock that is no longer needed (for example, if the user who created the lock is no longer active), you can manually delete the lock entry in SM12. Be cautious when doing this, as it may affect ongoing transactions.
  
  
  Check for Cross-System Locks: If the lock is in a different system, you may need to check that system for locks. You can use transaction SM12 in the other system as well.
  
  
  Review Application Logic: If cross-system locks are a frequent issue, review the application logic to ensure that locks are being managed properly. This may involve optimizing the way transactions are handled across systems.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to cross-system locks for additional guidance and best practices.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about how to proceed, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or warnings.
  ST22: To analyze dumps that may provide more context about the error.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific scenarios or provide patches related to cross-system locks.
  
  
  System Configuration: Ensure that your systems are properly configured for distributed processing and that any necessary settings for lock management are in place.
  
  
  By following these steps, you should be able to diagnose and resolve the TK269 error effectively.