How To Fix TH024 - An error occurred in SPDA_GET_PATCH_QUEUE

SAP Error Message - Details

• Message type: E = Error

• Message class: TH - Messages for Upgrade Repository Switch

• Message number: 024

• Message text: An error occurred in SPDA_GET_PATCH_QUEUE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TH024 - An error occurred in SPDA_GET_PATCH_QUEUE ?

  The SAP error message TH024, which states "An error occurred in SPDA_GET_PATCH_QUEUE," typically occurs during the Software Update Manager (SUM) or Software Provisioning Manager (SWPM) processes when there is an issue retrieving the patch queue for the system. This can happen for various reasons, including issues with the SAP kernel, problems with the transport directory, or network issues.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the SAP service marketplace.
  SAP Kernel Issues: The kernel version may not be compatible with the current system or may be outdated.
  Transport Directory Problems: Issues with the transport directory configuration or permissions can lead to this error.
  Missing or Corrupted Files: Required files for the patch queue may be missing or corrupted.
  Authorization Issues: The user executing the update may not have the necessary authorizations to access the patch queue.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can connect to the SAP service marketplace. You can test this by trying to access the marketplace from the server where SAP is installed.
  Update SAP Kernel: Make sure that you are using a compatible and up-to-date version of the SAP kernel. You can download the latest kernel from the SAP support portal.
  Verify Transport Directory: Check the transport directory configuration in the system. Ensure that the directory is correctly set up and that the user has the necessary permissions to access it.
  Check for Missing Files: Look for any missing or corrupted files in the transport directory or related directories. You may need to restore these files from a backup or re-download them.
  Review Authorizations: Ensure that the user executing the update has the necessary authorizations to access the patch queue and perform the update.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Support Portal: You can search for specific SAP Notes related to this error on the SAP Support Portal.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues encountered by other users.
  Documentation: Review the official SAP documentation for the Software Update Manager or Software Provisioning Manager for any specific prerequisites or steps that may be relevant to your situation.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.