How To Fix TG840 - Add-On product & is not installed in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: TG - Messages for Upgrade Repository Switch

• Message number: 840

• Message text: Add-On product & is not installed in the system

What causes this issue?

As of Release 3.0, add-on products are imported using a standard
procedure and recorded in the SAP system. The specified add-on is not
listed in the SAP system. If you imported software under this name in
the past, the standard procedure of the add-on delivery was not used,
but a simple transport imported.

System Response

An update cannot be included in the upgrade for the product. This means
that the software is lost during the repository switch.

How to fix this error?

You can manually specify additional, installed software during the
upgrade. Using an appropriate additional CD from the add-on supplier,
you can update this product together with the SAP upgrade and also
record it correctly in the system.

Error message extract from SAP system. Copyright SAP SE.