How To Fix TG840 - Add-On product & is not installed in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: TG - Messages for Upgrade Repository Switch

• Message number: 840

• Message text: Add-On product & is not installed in the system

What causes this issue?

As of Release 3.0, add-on products are imported using a standard
procedure and recorded in the SAP system. The specified add-on is not
listed in the SAP system. If you imported software under this name in
the past, the standard procedure of the add-on delivery was not used,
but a simple transport imported.

System Response

An update cannot be included in the upgrade for the product. This means
that the software is lost during the repository switch.

How to fix this error?

You can manually specify additional, installed software during the
upgrade. Using an appropriate additional CD from the add-on supplier,
you can update this product together with the SAP upgrade and also
record it correctly in the system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TG840 - Add-On product & is not installed in the system ?

  The SAP error message TG840 indicates that a specific add-on product is not installed in the system. This error typically arises when you attempt to use functionality or features that are part of an add-on that has not been properly installed or activated in your SAP environment.
  Cause:
  
  Missing Add-On: The add-on product that you are trying to access is not installed in the SAP system.
  Incorrect Configuration: The add-on may be installed but not properly configured or activated.
  Version Mismatch: The version of the add-on may not be compatible with the current version of the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the add-on functionalities.
  
  Solution:
  
  
  Check Installed Add-Ons:
  
  Go to transaction code SFW5 (Switch Framework) to check if the add-on is listed and activated.
  You can also use transaction code SPAM or SAINT to check for installed add-ons.
  
  
  
  Install the Add-On:
  
  If the add-on is not installed, you will need to obtain the installation package and follow the installation procedure using transaction SAINT or SPAM.
  Ensure that you have the necessary authorization to perform the installation.
  
  
  
  Activate the Add-On:
  
  If the add-on is installed but not activated, you can activate it using transaction SFW5.
  Make sure to follow the activation steps and check for any dependencies that need to be addressed.
  
  
  
  Check Compatibility:
  
  Verify that the version of the add-on is compatible with your current SAP system version. You may need to upgrade the add-on or the SAP system.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the add-on functionalities. You may need to consult with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific add-on for detailed installation and configuration instructions.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific add-on for any known issues or additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to resolve the TG840 error and successfully utilize the desired add-on functionalities in your SAP system.