How To Fix TG801 - Status of job & cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: TG - Messages for Upgrade Repository Switch

• Message number: 801

• Message text: Status of job & cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TG801 - Status of job & cannot be determined ?

  The SAP error message TG801, which states "Status of job & cannot be determined," typically occurs when there is an issue with retrieving the status of a background job in the SAP system. This can happen for various reasons, including:
  Causes:
  
  Job Not Found: The job ID specified may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the job status.
  Database Issues: There may be issues with the database that prevent the retrieval of job status.
  Job Execution Issues: The job may have failed or been terminated unexpectedly, leading to an inability to determine its status.
  System Performance: High system load or performance issues may cause delays in retrieving job information.
  
  Solutions:
  
  Check Job ID: Verify that the job ID you are trying to check is correct and exists in the system.
  Authorization Check: Ensure that you have the necessary authorizations to view job statuses. You may need to contact your SAP security administrator.
  Review Job Logs: Check the job logs for any errors or messages that might indicate why the job status cannot be determined.
  Database Health: Ensure that the database is functioning correctly. You may need to consult with your database administrator if there are issues.
  System Monitoring: Monitor system performance and check for any ongoing issues that might affect job processing.
  Retry: Sometimes, simply retrying the operation after a short period can resolve transient issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 (Job Monitoring) to view job statuses and logs.
  SAP Notes: Check SAP Notes for any known issues related to job status retrieval. You can search the SAP Support Portal for relevant notes.
  System Logs: Review system logs (transaction SM21) for any related error messages that might provide additional context.
  Background Job Management: Familiarize yourself with background job management in SAP, including how to create, monitor, and troubleshoot jobs.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.