How To Fix TEXTEDITDOI021 - Operating system does not allow OLE2 call to application

SAP Error Message - Details

• Message type: E = Error

• Message class: TEXTEDITDOI - WSWINSRV replaced by desktop office integration

• Message number: 021

• Message text: Operating system does not allow OLE2 call to application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TEXTEDITDOI021 - Operating system does not allow OLE2 call to application ?

  The SAP error message TEXTEDITDOI021 indicates that the operating system does not allow an OLE2 (Object Linking and Embedding) call to an application. This typically occurs when SAP is trying to interact with an external application (like Microsoft Word or Excel) for editing or displaying text, but the operating system settings or permissions are preventing this interaction.
  Causes:
  
  Permissions Issues: The user may not have the necessary permissions to access the OLE application.
  OLE Application Not Installed: The required OLE application (e.g., Microsoft Word) may not be installed or properly registered on the system.
  Configuration Issues: There may be configuration issues in the SAP GUI or the OLE application that prevent the connection.
  Operating System Restrictions: Security settings or policies on the operating system may restrict OLE calls.
  Compatibility Issues: There may be compatibility issues between the versions of SAP and the OLE application.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the necessary permissions to access the OLE application. This may involve checking user roles and permissions in both SAP and the operating system.
  Install/Repair OLE Application: Make sure that the OLE application (e.g., Microsoft Word) is installed and functioning correctly. If it is installed, consider repairing the installation.
  Register OLE Application: If the OLE application is installed but not registered, you may need to register it manually. This can often be done by running the application as an administrator.
  Check SAP GUI Settings: Ensure that the SAP GUI is configured correctly to use OLE. This may involve checking the settings in the SAP GUI options.
  Review Security Settings: Check the operating system's security settings, including antivirus or firewall settings, that may block OLE calls.
  Update Software: Ensure that both SAP and the OLE application are updated to the latest versions to avoid compatibility issues.
  Consult Documentation: Refer to SAP Notes or documentation for any specific configurations or known issues related to the OLE integration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.