How To Fix TE520 - Risk hierarchy locked by another user. Save not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: TE - Market Risk Management

• Message number: 520

• Message text: Risk hierarchy locked by another user. Save not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TE520 - Risk hierarchy locked by another user. Save not possible ?

  The SAP error message TE520, which states "Risk hierarchy locked by another user. Save not possible," typically occurs in the context of SAP GRC (Governance, Risk, and Compliance) when a user attempts to modify a risk hierarchy that is currently being edited or locked by another user. This locking mechanism is in place to prevent data inconsistencies that could arise from simultaneous edits.
  Cause:
  
  Concurrent Access: Another user is currently editing the risk hierarchy, which locks the hierarchy for other users.
  Session Timeout: A previous session may not have released the lock properly due to a timeout or unexpected disconnection.
  System Configuration: The system may have specific configurations that enforce locking mechanisms for certain operations.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their edits and release the lock. You can try to save your changes after some time.
  Identify the Locking User: If you have the necessary permissions, you can check who is currently locking the hierarchy. This can often be done through transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Contact the User: If you identify the user who is locking the hierarchy, you can reach out to them to coordinate your changes.
  Release the Lock: If the locking user is no longer active (e.g., they have logged out), you may need to manually release the lock. This can be done by an administrator using transaction SM12, where they can delete the lock entry.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Ensure that no background processes are running that could be causing the lock.
  System Restart: In rare cases, if the lock persists and cannot be resolved, a system restart may be necessary, but this should be done with caution and typically requires coordination with your IT department.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and SU53 (to analyze authorization issues).
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and manage locks in the system.
  Documentation: Refer to SAP documentation or support notes related to GRC and risk management for more detailed troubleshooting steps and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.