How To Fix TD760 - Maintain an output device in your user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 760

• Message text: Maintain an output device in your user master record

What causes this issue?

You want to print a text or display the print preview on the screen.

System Response

The printer destination is not recognized.

How to fix this error?

Please enter an output device (printer) in the dialog screen Print text
and activate your request there.
Enter an output device in your user master record. This printer will
then be used for future print requests.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD760 - Maintain an output device in your user master record ?

  The SAP error message TD760, which states "Maintain an output device in your user master record," typically occurs when a user attempts to print or output a document but does not have a valid output device assigned in their user profile. This can prevent the user from successfully executing print jobs or generating output.
  Cause:
  The primary cause of this error is that the user master record (USR01 table) does not have an output device specified. An output device is necessary for SAP to know where to send print jobs, such as a physical printer or a virtual output device.
  Solution:
  To resolve this error, you need to maintain the output device in the user master record. Here are the steps to do this:
  
  
  Access User Maintenance:
  
  Go to transaction code SU01 in the SAP GUI.
  
  
  
  Enter User ID:
  
  Enter your user ID (the one that is encountering the error) in the User field and click on the "Display" button.
  
  
  
  Edit User Record:
  
  Click on the "Change" button to edit the user record.
  
  
  
  Navigate to the Defaults Tab:
  
  Go to the "Defaults" tab in the user master record.
  
  
  
  Specify Output Device:
  
  In the "Output Device" field, enter the name of a valid output device. You can find available output devices by using transaction code SPAD (Spool Administration) to view the list of configured printers.
  
  
  
  Save Changes:
  
  After entering the output device, save the changes to the user master record.
  
  
  
  Test Printing:
  
  Try to execute the print job again to see if the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SPAD: Spool Administration (to manage output devices)
  
  
  
  Output Device Configuration:
  
  Ensure that the output device you are assigning is correctly configured and active in the system. You can check this in SPAD.
  
  
  
  User Roles and Authorizations:
  
  Make sure that the user has the necessary authorizations to access the output device and perform printing tasks.
  
  
  
  System Administrator:
  
  If you do not have the necessary permissions to change the user master record, you may need to contact your system administrator or SAP Basis team for assistance.
  
  
  
  By following these steps, you should be able to resolve the TD760 error and successfully maintain an output device in your user master record.