How To Fix TD247 - Problem calling the right mouse button menu (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 247

• Message text: Problem calling the right mouse button menu (&1)

What causes this issue?

During creation of or communication with the right mouse button menu, a
problem occured.

System Response

None.

How to fix this error?

Nevertheless, the graphical Form Painter will be used. All functions
found in the right mouse button menu for the design window can also be
executed from the administrative screen.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD247 - Problem calling the right mouse button menu (&1) ?

  The SAP error message TD247, which states "Problem calling the right mouse button menu (&1)," typically indicates an issue with the context menu that appears when you right-click in the SAP GUI. This error can arise due to various reasons, including configuration issues, user interface problems, or even system performance issues.
  Causes:
  
  SAP GUI Configuration: There may be a misconfiguration in the SAP GUI settings.
  System Performance: If the system is slow or unresponsive, it may fail to display the context menu.
  User Authorizations: Lack of proper authorizations for the user role may prevent the context menu from being displayed.
  Corrupted SAP GUI Installation: A corrupted installation of the SAP GUI can lead to various interface issues, including problems with the right-click menu.
  Browser Compatibility: If you are using SAP through a web browser, compatibility issues may arise.
  
  Solutions:
  
  
  Check SAP GUI Settings:
  
  Ensure that your SAP GUI is properly configured. You can reset the settings to default and see if that resolves the issue.
  
  
  
  Restart SAP GUI:
  
  Close and reopen the SAP GUI. Sometimes, a simple restart can resolve temporary glitches.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the context menu. Consult with your SAP administrator if needed.
  
  
  
  Update or Reinstall SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI. If the problem persists, consider reinstalling the SAP GUI.
  
  
  
  Check System Performance:
  
  Monitor the performance of the SAP system. If the system is slow, try to identify and resolve any performance bottlenecks.
  
  
  
  Use Alternative Methods:
  
  If the right-click menu is not working, try using keyboard shortcuts or menu options to perform the desired actions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific issue.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Community Forums: You can also check SAP community forums or user groups for similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for any updates or known issues related to the SAP GUI.
  
  By following these steps, you should be able to diagnose and potentially resolve the TD247 error in SAP.