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How To Fix TCK_SOLUTION004 - Instance &1 is inactive


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TCK_SOLUTION - Checkman for Solutions

  • Message number: 004

  • Message text: Instance &1 is inactive

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TCK_SOLUTION004 - Instance &1 is inactive ?

    The SAP error message TCK_SOLUTION004, which states "Instance &1 is inactive," typically indicates that a specific instance of a solution or service in the SAP system is not currently active. This can occur in various contexts, such as when working with SAP Solution Manager or other SAP applications that rely on instances for processing.

    Cause:

    1. Instance Not Started: The instance may not have been started or initialized properly.
    2. Configuration Issues: There may be configuration issues that prevent the instance from being activated.
    3. System Maintenance: The instance could be undergoing maintenance or updates, leading to its temporary inactivity.
    4. Authorization Issues: The user may not have the necessary authorizations to access or activate the instance.
    5. Technical Errors: There could be underlying technical errors or system issues that are causing the instance to be inactive.

    Solution:

    1. Check Instance Status: Verify the status of the instance in the SAP system. You can do this through transaction codes like SM51 (for checking application servers) or SM37 (for checking job statuses).
    2. Start the Instance: If the instance is indeed inactive, you may need to start it. This can typically be done through the SAP Management Console or relevant transaction codes.
    3. Review Configuration: Check the configuration settings for the instance to ensure that everything is set up correctly. This may involve looking at the instance parameters in the SAP Solution Manager or other relevant configuration areas.
    4. Check Logs: Review system logs (e.g., using transaction SM21) for any error messages or warnings that could provide more context on why the instance is inactive.
    5. User Authorizations: Ensure that the user has the necessary authorizations to access and activate the instance. This may involve checking roles and permissions in the user profile.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific instance or solution you are working with for additional troubleshooting steps.
    7. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Monitoring Tools: Utilize SAP monitoring tools to keep track of instance statuses and receive alerts for any issues that may arise.

    By following these steps, you should be able to diagnose and resolve the issue related to the TCK_SOLUTION004 error message.

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