How To Fix TB364 - Shift is only possible with a vertical split

SAP Error Message - Details

• Message type: E = Error

• Message class: TB - SM31 table maintenance messages

• Message number: 364

• Message text: Shift is only possible with a vertical split

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TB364 - Shift is only possible with a vertical split ?

  The SAP error message TB364, which states "Shift is only possible with a vertical split," typically occurs in the context of time management or shift planning within SAP systems, particularly in modules like SAP HCM (Human Capital Management) or SAP SuccessFactors.
  Cause:
  This error usually arises when there is an attempt to perform a shift operation (like changing or moving shifts) that is not compatible with the current configuration of the shift planning or the way the shifts are defined. The error indicates that the system expects a vertical split of shifts, which means that shifts should be organized in a way that allows for a clear division between different time periods or types of shifts.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Shift Configuration: Ensure that the shifts are configured correctly in the system. This includes verifying that the shifts are defined with the appropriate start and end times and that they are set up to allow for vertical splitting.
  
  
  Review Shift Assignment: Look at how shifts are assigned to employees. Ensure that the assignments are compatible with the vertical split requirement. If shifts are overlapping or incorrectly assigned, it may lead to this error.
  
  
  Adjust Planning Parameters: If you are using a planning tool or interface, check the parameters set for shift planning. Ensure that they allow for vertical splits and that the settings align with the organizational requirements.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to your version of SAP. There may be specific guidelines or configurations that need to be followed for shift planning.
  
  
  Seek Help from SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Training and Documentation: Review any training materials or documentation related to shift planning in your organization to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the TB364 error and implement a solution to resolve it.