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How To Fix TAX_EXEMPT405 - Tax exemption certificate &1 for customer &2 was archived


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TAX_EXEMPT - Message class for tax exempt certificate

  • Message number: 405

  • Message text: Tax exemption certificate &1 for customer &2 was archived

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TAX_EXEMPT405 - Tax exemption certificate &1 for customer &2 was archived ?

    The SAP error message TAX_EXEMPT405 indicates that a tax exemption certificate for a specific customer has been archived. This typically occurs in systems where tax exemption certificates are managed and stored, and it can affect transactions involving that customer.

    Cause:

    The error arises when:

    • A tax exemption certificate for a customer has been archived due to data management policies or retention schedules.
    • The system is attempting to access or validate a tax exemption certificate that is no longer available in the active database.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Archive Settings: Review the archiving settings in your SAP system to understand the criteria for archiving tax exemption certificates. This may involve checking the configuration in the Archive Administration (transaction SARA).

    2. Restore the Certificate: If the certificate is needed for current transactions, you may need to restore it from the archive. This can typically be done using the Archive Administration tools in SAP.

    3. Create a New Certificate: If restoring the archived certificate is not feasible or if the certificate is no longer valid, you may need to create a new tax exemption certificate for the customer. This can be done through the appropriate transaction (e.g., using transaction code OBCN or similar, depending on your configuration).

    4. Update Customer Master Data: Ensure that the customer master data is updated with the new or restored tax exemption certificate. This may involve updating the relevant fields in the customer record.

    5. Consult Documentation: Refer to your organization's documentation or SAP Help for specific procedures related to tax exemption certificates and archiving.

    6. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.

    Related Information:

    • Archiving Process: Understand the archiving process in SAP, including how and when data is archived, and the implications for accessing archived data.
    • Tax Exemption Management: Familiarize yourself with how tax exemption certificates are managed within your organization, including compliance requirements and record-keeping policies.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on managing tax exemption certificates.

    By following these steps, you should be able to address the TAX_EXEMPT405 error and ensure that your tax exemption processes are functioning correctly.

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