How To Fix TAX_EXEMPT104 - The tax exemption certificate can not be retrieved

TAX_EXEMPT104 - Overview

• Message type: E = Error

• Message class: TAX_EXEMPT - Message class for tax exempt certificate

• Message number: 104

• Message text: The tax exemption certificate can not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

TAX_EXEMPT104 - Details

• The SAP error message TAX_EXEMPT104 indicates that the system is unable to retrieve the tax exemption certificate for a specific customer or transaction. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of TAX_EXEMPT104
  
  
  Missing Certificate: The tax exemption certificate may not be uploaded or stored in the system for the customer or vendor in question.
  
  
  Incorrect Configuration: The configuration settings for tax exemption certificates may not be set up correctly in the SAP system.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the tax exemption certificate.
  
  
  Data Entry Errors: There may be errors in the customer or vendor master data that prevent the system from locating the certificate.
  
  
  Expired Certificate: The tax exemption certificate may have expired, and the system is unable to retrieve it.
  
  
  Solutions to TAX_EXEMPT104
  
  
  Check Certificate Availability:
  
  Verify if the tax exemption certificate is uploaded in the system for the relevant customer