How To Fix TAX_EXEMPT104 - The tax exemption certificate can not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: TAX_EXEMPT - Message class for tax exempt certificate

• Message number: 104

• Message text: The tax exemption certificate can not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TAX_EXEMPT104 - The tax exemption certificate can not be retrieved ?

  The SAP error message TAX_EXEMPT104 indicates that the system is unable to retrieve the tax exemption certificate for a specific customer or transaction. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of TAX_EXEMPT104
  
  
  Missing Certificate: The tax exemption certificate may not be uploaded or stored in the system for the customer or vendor in question.
  
  
  Incorrect Configuration: The configuration settings for tax exemption certificates may not be set up correctly in the SAP system.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the tax exemption certificate.
  
  
  Data Entry Errors: There may be errors in the customer or vendor master data that prevent the system from locating the certificate.
  
  
  Expired Certificate: The tax exemption certificate may have expired, and the system is unable to retrieve it.
  
  
  Solutions to TAX_EXEMPT104
  
  
  Check Certificate Availability:
  
  Verify if the tax exemption certificate is uploaded in the system for the relevant customer or vendor. You can do this by navigating to the appropriate transaction (e.g., using transaction codes like BP for business partner).
  
  
  
  Review Configuration:
  
  Ensure that the tax exemption certificate functionality is properly configured in the system. This may involve checking the settings in the tax configuration area of SAP.
  
  
  
  User Authorization:
  
  Check if the user encountering the error has the necessary authorizations to access tax exemption certificates. This may require coordination with your SAP security team.
  
  
  
  Correct Master Data:
  
  Review the customer or vendor master data for any discrepancies or missing information that could affect the retrieval of the certificate.
  
  
  
  Update or Renew Certificate:
  
  If the certificate is expired, work with the customer or vendor to obtain a new or updated tax exemption certificate and upload it into the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing tax exemption certificates in your version of SAP.
  
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FBL1N (Vendor Line Items), or FBL5N (Customer Line Items) to check the status of tax exemption certificates.
  
  
  SAP Notes: Check for any SAP Notes related to tax exemption certificates that may provide additional insights or fixes for known issues.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the TAX_EXEMPT104 error and implement the appropriate solution.