How To Fix TAG_CLOUDS007 - Current business role cannot support tag clouds due to missing settings

SAP Error Message - Details

• Message type: E = Error

• Message class: TAG_CLOUDS - Message for Tag cloud

• Message number: 007

• Message text: Current business role cannot support tag clouds due to missing settings

What causes this issue?

The current business role cannot support the tag clouds, due to missing
settings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the business role customizing Web UI tool or go to transaction
CRMC_UI_PROFILE.
Add the function profile PARAMETERS to the business role. The profile
definition value must contain the following parameters to enable the
feature:
,,- TAG_CLOUDS_ALLOWED with value TRUE
,,and (if necessary)
,,- TAG_CLOUDS_COMMUNITY with value TRUE

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TAG_CLOUDS007 - Current business role cannot support tag clouds due to missing settings ?

  The SAP error message TAG_CLOUDS007 indicates that the current business role does not have the necessary settings to support tag clouds in the SAP system. This typically occurs in the context of SAP Fiori or SAP Business Technology Platform (BTP) applications where tag clouds are used for navigation or categorization.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Authorizations: The user’s business role does not have the required authorizations to access the tag cloud functionality.
  Configuration Issues: The tag cloud feature may not be properly configured in the system settings or the business role.
  Role Assignment: The user may not be assigned to a business role that includes the necessary settings for tag clouds.
  
  Solution:
  To resolve the TAG_CLOUDS007 error, you can take the following steps:
  
  
  Check User Role Assignments:
  
  Ensure that the user is assigned to a business role that includes the necessary permissions for tag clouds.
  You can do this by navigating to the user management area in your SAP system and verifying the roles assigned to the user.
  
  
  
  Review Role Authorizations:
  
  Use transaction code PFCG to access the role maintenance.
  Check the authorizations for the relevant business role to ensure that it includes the necessary permissions for tag clouds.
  If the role is missing required authorizations, you may need to add them and regenerate the profile.
  
  
  
  Configure Tag Cloud Settings:
  
  Ensure that the tag cloud settings are properly configured in the system.
  This may involve checking the configuration settings in the SAP Fiori launchpad or the relevant application settings.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help portal for specific configuration steps related to tag clouds and business roles.
  Look for any notes or guides that may address this specific error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: The tag cloud feature is often used in the SAP Fiori launchpad for navigation.
  Business Roles: Business roles in SAP define the access and permissions for users, and they need to be configured correctly to enable specific functionalities.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to tag clouds and related features.
  
  By following these steps, you should be able to resolve the TAG_CLOUDS007 error and enable the tag cloud functionality for the affected user.