How To Fix TA277 - User SAP* deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: TA - Extended table maintenance (eval., Customizing, client copy)

• Message number: 277

• Message text: User SAP* deleted

What causes this issue?

User or authorization copy error. The user SAP* has been deleted to
permit a logon to the client with the initial user SAP*.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the cause of the error. Then complete the client copy with
RESTART or the function 'Recopy Error', depending on the copy status.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TA277 - User SAP* deleted ?

  The SAP error message TA277 indicates that the user "SAP*" has been deleted from the system. This user is a standard SAP user account that is typically used for administrative purposes. The deletion of this user can lead to various issues, especially if there are dependencies on this user for certain transactions or processes.
  Cause:
  
  User Deletion: The most straightforward cause is that the user "SAP*" was intentionally or accidentally deleted from the system.
  System Configuration: In some cases, the system may be configured to restrict access to certain standard users for security reasons, leading to the deletion of the user.
  Transport Issues: If the user was deleted in a development environment and the changes were transported to production, it could lead to this error.
  
  Solution:
  
  
  Recreate the User: If the user "SAP*" is required for certain operations, you can recreate it. However, be cautious with the permissions assigned to this user to avoid security risks.
  
  Go to transaction code SU01.
  Enter "SAP*" and create the user with the necessary roles and authorizations.
  
  
  
  Check User Roles: Ensure that the user has the appropriate roles assigned to perform the required tasks. You may need to consult with your security team to determine the correct roles.
  
  
  Review System Configuration: If the deletion was part of a security policy, review the configuration to ensure that it aligns with your organization's security standards.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates regarding the "SAP*" user and its implications.
  
  
  Backup and Restore: If the deletion was recent and you have a backup of the user data, you may be able to restore the user from the backup.
  
  
  Related Information:
  
  Security Best Practices: It is generally recommended to avoid using standard users like "SAP*" for regular operations. Instead, create custom users with specific roles and permissions.
  Audit Logs: Check the audit logs to see who deleted the user and why. This can help prevent similar issues in the future.
  SAP Documentation: Refer to the official SAP documentation for user management and security best practices to ensure compliance with SAP standards.
  
  If the issue persists or if you are unsure about the steps to take, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.