How To Fix T7305 - Payment amount was supplied; exchanged amounts are ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: T7 - Forex entry

• Message number: 305

• Message text: Payment amount was supplied; exchanged amounts are ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T7305 - Payment amount was supplied; exchanged amounts are ignored ?

  The SAP error message T7305, which states "Payment amount was supplied; exchanged amounts are ignored," typically occurs in the context of payment processing, particularly when dealing with foreign currency transactions. This error indicates that the system has received a payment amount that does not align with the expected exchanged amounts, leading to a conflict in how the payment should be processed.
  Cause:
  
  Mismatch in Payment Amounts: The payment amount provided does not match the expected amount based on the exchange rate or the original transaction amount.
  Currency Conversion Issues: If the payment is made in a different currency than the original transaction, the system may be unable to reconcile the amounts due to incorrect exchange rates or conversion factors.
  Configuration Issues: There may be settings in the SAP system that dictate how payments and currency conversions are handled, which could lead to this error if not configured correctly.
  
  Solution:
  
  Verify Payment Amount: Check the payment amount entered to ensure it matches the expected amount based on the original transaction and the applicable exchange rate.
  Check Exchange Rates: Ensure that the exchange rates are correctly maintained in the system. You can do this by navigating to the transaction for maintaining exchange rates (e.g., OB08) and verifying that the rates are up to date.
  Review Payment Configuration: Look into the configuration settings related to payment processing and currency handling in your SAP system. This may involve checking the settings in the Financial Accounting (FI) module.
  Use Correct Transaction Codes: Ensure that the correct transaction codes are being used for processing payments, especially when dealing with foreign currency transactions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payments in foreign currencies and resolving related errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) or F-53 (Post Outgoing Payments) to ensure proper processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration recommendations.
  User Roles and Permissions: Ensure that the user processing the payment has the necessary permissions to execute transactions involving currency conversions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and setup of your SAP environment.