How To Fix T7231 - Cannot call rate/price with datafeed

SAP Error Message - Details

• Message type: E = Error

• Message class: T7 - Forex entry

• Message number: 231

• Message text: Cannot call rate/price with datafeed

What causes this issue?

The required rate could not be delivered via datafeed.

System Response

An error occurred whilst retrieving the current rate. The cause could
be lack of authorization or incomplete Customizing of the datafeed.

How to fix this error?

Check the Customizing settings for datafeed and make sure that you have
authorization to use datafeed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T7231 - Cannot call rate/price with datafeed ?

  The SAP error message T7231, "Cannot call rate/price with datafeed," typically occurs in the context of pricing and rate determination in SAP systems, particularly when dealing with logistics or transportation modules. This error indicates that the system is unable to retrieve or calculate the necessary rates or prices due to issues with the data feed.
  Causes:
  
  Missing Configuration: The pricing procedure or rate determination configuration may not be set up correctly in the system.
  Data Feed Issues: There may be problems with the data feed itself, such as missing or incorrect data that is required for rate calculation.
  Master Data Issues: Relevant master data (like customer, vendor, material, or service master) may be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the rate/price data.
  System Errors: There could be temporary system issues or bugs that are preventing the rate/price calculation.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for pricing procedures and rate determination in the relevant SAP module (e.g., SD, MM, or TM). Ensure that all necessary settings are correctly defined.
  Validate Data Feed: Ensure that the data feed is functioning correctly. Check for any missing or incorrect data that could be causing the issue.
  Review Master Data: Verify that all relevant master data is complete and accurate. This includes checking customer, vendor, and material records for any discrepancies.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the pricing and rate determination functions.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to pricing and rate determination for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and rate determination, such as VK11 (Create Condition) or VK31 (Maintain Condition Records).
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the T7231 error and implement an appropriate solution.