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Message type: E = Error
Message class: T5 - SAPphone: Messages for telephony
Message number: 514
Message text: Number/user group &1 already exists in site &2
The name "&V1&" that you have chosen for the new number/user group
already exists in the site &V2&.
Specify a different name.
Error message extract from SAP system. Copyright SAP SE.
T5514
- Number/user group &1 already exists in site &2 ?The SAP error message T5514 "Number/user group &1 already exists in site &2" typically occurs when there is an attempt to create or modify a user group or number range that already exists in the specified site. This error is common in the context of user management and authorization settings within SAP.
Cause:
- Duplicate Entry: The primary cause of this error is that the user group or number you are trying to create or modify already exists in the system for the specified site.
- Incorrect Configuration: There may be a misconfiguration in the user group settings or number range settings that leads to this conflict.
- Data Migration Issues: If data has been migrated from another system, it may have resulted in duplicate entries.
Solution:
Check Existing Entries:
- Go to the relevant transaction (e.g., SU01 for user management or the specific transaction for user groups) and check if the user group or number already exists.
- If it does exist, you may need to modify the existing entry instead of creating a new one.
Use a Different Identifier:
- If you are trying to create a new user group or number range, consider using a different identifier that does not conflict with existing entries.
Delete or Archive Existing Entries:
- If the existing user group or number is no longer needed, you can delete or archive it, provided that it does not affect other users or processes.
Consult Documentation:
- Review SAP documentation or help resources for specific guidelines on managing user groups and number ranges.
Check Authorization:
- Ensure that you have the necessary authorizations to create or modify user groups or number ranges.
Contact SAP Support:
- If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to resolve the T5514 error and manage user groups or number ranges effectively in your SAP environment.
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