How To Fix T5218 - &1 new call IDs created

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 218

• Message text: &1 new call IDs created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5218 - &1 new call IDs created ?

  The SAP error message T5218 typically indicates that there is an issue related to the creation of new call IDs in the context of a specific process, often related to the handling of communication or transaction IDs in SAP systems. This error can occur in various modules, including those related to logistics, finance, or other transactional processes.
  Cause:
  The error message T5218 usually arises due to one of the following reasons:
  
  Configuration Issues: There may be a misconfiguration in the system settings related to the handling of call IDs or transaction IDs.
  Data Consistency: Inconsistencies in the data being processed can lead to the generation of new call IDs, which the system may not be able to handle properly.
  System Limitations: The system may have reached a limit on the number of call IDs that can be processed or stored.
  Custom Code: If there are custom developments or enhancements in the system, they may not be handling call IDs correctly.
  
  Solution:
  To resolve the T5218 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings related to the specific module or process where the error occurs. Ensure that all settings are correctly defined.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors that could lead to the creation of new call IDs.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  System Limits: Verify if there are any system limits that have been reached regarding call IDs. If so, consider increasing these limits if possible.
  Custom Code Review: If there are custom developments, review the code to ensure that it correctly handles call IDs and does not inadvertently create new ones without proper context.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to the specific module or process where the error occurs for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.