How To Fix T5149 - Unknown error occurred (see long text)

T5149 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 149

• Message text: Unknown error occurred (see long text)

What causes this issue?

The external software has reported an error with the return code &V1&.
This return code does not exist in the interface. Therefore, more
detailed information is not available.
Further information on the external software component:
&V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The return code for the underlying CTI software is: &V3&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5149 - Unknown error occurred (see long text) ?

  The SAP error message T5149, which states "Unknown error occurred (see long text)," is a generic error message that can arise in various contexts within the SAP system. This message typically indicates that the system encountered an unexpected issue that it could not categorize or identify more specifically.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or corruption in the data being processed.
  Configuration Problems: Incorrect configuration settings in the system can lead to unexpected behavior.
  Authorization Issues: The user may not have the necessary permissions to perform the action.
  System Bugs: There may be a bug in the SAP software or a specific transaction that is causing the error.
  Performance Issues: System performance problems, such as timeouts or resource limitations, can trigger this error.
  Custom Code: If there are custom developments or enhancements, they may not be functioning correctly.
  
  Solutions:
  
  Check Long Text: The first step is to check the long text associated with the error message for