How To Fix T5013 - Invalid telephone number (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 013

• Message text: Invalid telephone number (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5013 - Invalid telephone number (&1) ?

  The SAP error message T5013 "Invalid telephone number (&1)" typically occurs when the system encounters a telephone number that does not conform to the expected format or validation rules defined in the system. This error can arise in various contexts, such as when entering or updating contact information for a business partner, employee, or customer.
  Cause:
  
  Incorrect Format: The telephone number may not match the required format (e.g., missing country code, incorrect number of digits).
  Invalid Characters: The number may contain invalid characters (e.g., letters, special characters).
  Length Restrictions: The number may be too short or too long based on the defined validation rules.
  Configuration Issues: The system may have specific configuration settings that enforce certain formats or validation rules.
  
  Solution:
  
  
  Check Format: Ensure that the telephone number is entered in the correct format. This may include:
  
  Including the country code (e.g., +1 for the USA).
  Using only numeric characters and possibly a few special characters (like +, -, or spaces).
  
  
  
  Remove Invalid Characters: Make sure that the telephone number does not contain any letters or unsupported symbols.
  
  
  Verify Length: Check that the number of digits in the telephone number falls within the acceptable range defined by your organization's standards.
  
  
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for the correct format of telephone numbers.
  
  
  Configuration Review: If you have access, review the configuration settings in the SAP system related to telephone number validation. This may require assistance from an SAP administrator or consultant.
  
  
  Testing: After making corrections, try saving or processing the entry again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to telephone number validation.
  User Training: Ensure that users entering data are trained on the correct formats and validation rules for telephone numbers.
  Custom Validation: If your organization has custom validation rules, ensure that they are documented and communicated to users.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.