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How To Fix T5006 - Call initiated (number=&1, ID=&2, server=&3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: T5 - SAPphone: Messages for telephony

  • Message number: 006

  • Message text: Call initiated (number=&1, ID=&2, server=&3)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message T5006 - Call initiated (number=&1, ID=&2, server=&3) ?

    The SAP error message T5006, which states "Call initiated (number=&1, ID=&2, server=&3)," typically indicates that a remote function call (RFC) has been initiated but has not completed successfully. This message is often associated with issues in communication between SAP systems or between an SAP system and an external system.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP systems or between the SAP system and the external system.
    2. Configuration Errors: Incorrect configuration of RFC destinations or settings in the SAP system can lead to this error.
    3. System Load: High load on the server can cause delays or timeouts in processing the RFC calls.
    4. Authorization Issues: The user or system making the call may not have the necessary authorizations to execute the function.
    5. System Errors: There may be underlying issues in the SAP system, such as missing components or system errors.

    Solutions:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
    2. Review RFC Configuration: Check the RFC destination settings in transaction SM59. Ensure that the destination is correctly configured and that the connection test is successful.
    3. Monitor System Load: Use transaction SM50 or SM66 to monitor the system load and check if there are any long-running processes that might be causing delays.
    4. Check Authorizations: Verify that the user or system making the RFC call has the necessary authorizations. You can use transaction SU53 to analyze authorization issues.
    5. Review System Logs: Check the system logs (transaction SM21) and the developer trace files (transaction ST11) for any related error messages that could provide more context on the issue.
    6. Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings for the RFC calls in the relevant configuration.

    Related Information:

    • Transaction Codes:

      • SM59: RFC Destinations
      • SM21: System Log
      • ST22: Dump Analysis
      • SM50/SM66: Process Overview
      • SU53: Authorization Check
      • ST11: Developer Traces
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to T5006 or RFC calls. You can search the SAP Support Portal for notes related to your specific SAP version.

    • Documentation: Review the SAP documentation for RFC and remote calls to understand the expected behavior and troubleshooting steps.

    If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.

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