How To Fix T5002 - Telephone/fax code for country code &1 is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 002

• Message text: Telephone/fax code for country code &1 is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5002 - Telephone/fax code for country code &1 is not maintained ?

  The SAP error message T5002 indicates that there is an issue with the telephone or fax code for a specific country code in the system. This error typically arises when the system is trying to validate or process a telephone or fax number, but it cannot find the corresponding code for the specified country.
  Cause:
  
  Missing Country Code Configuration: The telephone or fax code for the specified country is not maintained in the system.
  Incorrect Country Code: The country code being used may be incorrect or not recognized by the system.
  Data Entry Error: There may be a typo or error in the data entry for the telephone or fax number.
  
  Solution:
  To resolve the T5002 error, you can follow these steps:
  
  
  Check Country Code Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Cross-Application Components > General Settings > Countries > Maintain Country Codes.
  Verify if the country code in question is maintained and if the corresponding telephone/fax code is correctly set up.
  
  
  
  Maintain Telephone/Fax Codes:
  
  If the country code is missing, you will need to add it. You can do this in the same configuration area where you checked the country codes.
  Ensure that the telephone and fax codes are correctly entered for the country.
  
  
  
  Validate Data Entry:
  
  Check the data entry for the telephone or fax number in the relevant transaction or master data record.
  Ensure that the country code is correctly specified and that there are no typos.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer appears.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the underlying tables for country codes and telephone/fax configurations.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Documentation: Refer to SAP Help documentation for more details on maintaining country codes and telephone/fax configurations.
  
  By following these steps, you should be able to resolve the T5002 error and ensure that the telephone and fax codes are properly maintained in your SAP system.