How To Fix T2524 - No entries exist in user log

SAP Error Message - Details

• Message type: E = Error

• Message class: T2 - General Treasury

• Message number: 524

• Message text: No entries exist in user log

What causes this issue?

No entries in user log with the result that the display of entries is
not possible.

How to fix this error?

Check if the user log was activated. Activitaion takes place in
datafeed Customizing (technical settings, datafeed name).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T2524 - No entries exist in user log ?

  The SAP error message T2524, which states "No entries exist in user log," typically indicates that there are no records available in the user log for the specified criteria or time period. This message can occur in various contexts, such as when trying to view user activity logs or audit logs.
  Cause:
  
  No Activity Logged: The most common reason for this error is that there have been no activities or events logged for the user in the specified timeframe.
  Log Settings: The logging settings may not be configured to capture the desired events or activities.
  Data Retention: Logs may have been purged or archived based on the system's data retention policies.
  User Permissions: The user may not have the necessary permissions to view the logs.
  Incorrect Selection Criteria: The criteria used to filter the logs (such as date range, user ID, etc.) may not match any existing entries.
  
  Solution:
  
  Check Activity: Ensure that the user has performed actions that would generate log entries. If no actions have been taken, there will be no logs to display.
  Review Log Settings: Verify the logging configuration in the system. Ensure that the appropriate events are being logged. This can usually be done in transaction codes like SM19 (Security Audit Log) or SM20 (Security Audit Log Analysis).
  Adjust Date Range: If you are filtering logs by date, try expanding the date range to see if any entries exist outside the initially specified range.
  Check Permissions: Ensure that the user has the necessary authorizations to view the logs. This may involve checking roles and authorizations in transaction PFCG.
  Consult System Administrator: If you suspect that logs have been purged or if you need to adjust logging settings, consult with your SAP Basis or system administrator for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM19: Configure Security Audit Log
  SM20: Analyze Security Audit Log
  SUIM: User Information System
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to logging and user activity.
  Documentation: Review SAP documentation regarding user logs and security auditing for more detailed information on configuration and troubleshooting.
  
  If the issue persists after checking the above points, it may be beneficial to engage SAP support for further assistance.