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How To Fix T1020 - Premium amount adjusted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: T1 - Financial instruments

  • Message number: 020

  • Message text: Premium amount adjusted

  • Show details Hide details
  • What causes this issue?

    A change has made it necessary to recalculate the premium.

    System Response


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message T1020 - Premium amount adjusted ?

    The SAP error message T1020, which states "Premium amount adjusted," typically relates to issues in the context of insurance or financial transactions within the SAP system. This message often indicates that there has been an adjustment made to the premium amount, which could be due to various reasons such as changes in policy terms, recalculations, or corrections in data entry.

    Causes:

    1. Data Entry Errors: Incorrect data may have been entered during the initial transaction, leading to the need for an adjustment.
    2. Policy Changes: Changes in the terms of the insurance policy, such as coverage limits or risk factors, can lead to adjustments in the premium.
    3. Recalculations: Periodic recalculations of premiums based on updated risk assessments or actuarial data.
    4. System Configuration: Incorrect configuration in the SAP system related to premium calculations or adjustments.

    Solutions:

    1. Review Transaction Data: Check the transaction details to identify any discrepancies or errors in the data that may have led to the adjustment.
    2. Check Policy Terms: Verify if there have been any changes to the policy that would necessitate a premium adjustment.
    3. Consult with Finance/Insurance Team: Collaborate with the finance or insurance team to understand the rationale behind the adjustment and ensure it aligns with company policies.
    4. System Configuration Review: If the issue persists, review the system configuration settings related to premium calculations to ensure they are set up correctly.
    5. Documentation: Ensure that all adjustments are well-documented for audit purposes and to maintain transparency in the adjustment process.

    Related Information:

    • SAP Modules: This error is often encountered in modules related to Financial Accounting (FI) or Insurance (IS).
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for viewing policy details or premium calculations.
    • User Roles: Ensure that users have the appropriate roles and permissions to make adjustments or view related data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software to address bugs and improve functionality.

    If the issue continues to be unresolved, it may be beneficial to reach out to SAP support for further assistance.

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