How To Fix T1014 - Contact person deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: T1 - Financial instruments

• Message number: 014

• Message text: Contact person deleted

What causes this issue?

The contact person has been deleted and no longer exists.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T1014 - Contact person deleted ?

  The SAP error message T1014, which states "Contact person deleted," typically occurs when a user attempts to access or reference a contact person in the system that has been marked as deleted or is no longer valid. This can happen in various contexts, such as when dealing with customer master data, vendor master data, or other related business objects.
  Cause:
  
  Deletion of Contact Person: The most straightforward cause is that the contact person has been deleted from the system. This could be due to data cleanup processes or changes in personnel.
  Data Inconsistency: There may be inconsistencies in the database where the contact person is referenced but does not exist in the master data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the contact person, leading to the perception that it has been deleted.
  
  Solution:
  
  Check Contact Person Status: Verify if the contact person is indeed deleted. You can do this by navigating to the relevant master data (e.g., customer or vendor) and checking the list of contact persons.
  Restore Contact Person: If the contact person was deleted by mistake, you may need to restore them. This can often be done by creating a new contact person with the same details or by using a data recovery process if available.
  Update References: If the contact person is no longer valid, ensure that all references to this contact person in transactions or documents are updated to reflect a valid contact.
  Check Authorizations: Ensure that the user has the necessary permissions to view the contact person. If not, the user may need to be granted the appropriate roles or permissions.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further, especially if there are underlying data integrity issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) or VD03 (Display Customer) to check the status of contact persons.
  Data Maintenance: Regular maintenance of master data is essential to avoid such issues. Implementing data governance practices can help manage contact person records effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software to address bugs and improve functionality.
  
  By following these steps, you should be able to resolve the T1014 error and ensure that your contact person data is accurate and up to date.