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How To Fix T1007 - Contact person does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: T1 - Financial instruments

  • Message number: 007

  • Message text: Contact person does not exist

  • Show details Hide details
  • What causes this issue?

    The contact person with the criteria you selected does not exist in the
    system.

    System Response

    The system cannot continue processing since the processing object does
    not exist.

    How to fix this error?

    Select an existing contact person (you can use the input help to view a
    list of possible entries) or select the <LS>Create</> function in the
    menu.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message T1007 - Contact person does not exist ?

    The SAP error message T1007, which states "Contact person does not exist," typically occurs when a user tries to reference a contact person in a transaction or document, but the specified contact person is not found in the system. This can happen in various contexts, such as when creating or updating customer or vendor master data, sales orders, or other related documents.

    Causes:

    1. Missing Contact Person: The contact person you are trying to use has not been created in the system.
    2. Incorrect Contact Person ID: The ID or name of the contact person entered may be incorrect or misspelled.
    3. Data Deletion: The contact person may have been deleted or marked as inactive in the system.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the contact person data.
    5. Configuration Issues: There may be configuration settings in the system that are preventing the contact person from being recognized.

    Solutions:

    1. Create the Contact Person:

      • Navigate to the relevant transaction (e.g., customer or vendor master data).
      • Create a new contact person if they do not exist. Ensure that all required fields are filled out correctly.
    2. Verify Contact Person ID:

      • Double-check the ID or name of the contact person you are trying to use. Ensure there are no typos or errors.
    3. Check for Deletion:

      • If the contact person was previously created, check if they have been deleted or marked as inactive. You can do this by looking up the contact person in the relevant master data transaction.
    4. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the contact person data. This may require coordination with your SAP security team.
    5. Consult Configuration Settings:

      • If the issue persists, consult with your SAP Basis or configuration team to review any settings that may affect the visibility or accessibility of contact person data.
    6. Use Transaction Codes:

      • Use transaction codes like BP (Business Partner) or VD01 (Create Customer) to manage contact persons and verify their existence.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing business partners and contact persons, such as BP, VD02, VD03, XD01, XD02, etc.
    • SAP Notes: Check SAP Notes for any known issues or patches related to contact person management.
    • Documentation: Refer to SAP documentation for detailed steps on managing contact persons and understanding the master data structure.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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