How To Fix T0919 - Customer & not a one-time account

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 919

• Message text: Customer & not a one-time account

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T0919 - Customer & not a one-time account ?

  The SAP error message T0919 typically indicates that there is an issue with the customer account configuration in the system. Specifically, it suggests that the system is expecting a one-time customer account, but the account being referenced is not set up as such. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Account Type Mismatch: The error occurs when a transaction is trying to use a customer account that is not designated as a one-time account. One-time accounts are typically used for customers who do not have a permanent account in the system.
  Configuration Issues: The customer master data may not be configured correctly, or the account type may not be set as required for the transaction being processed.
  Transaction Type: The transaction being executed may require a one-time customer account, but the account being used is a regular customer account.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify if the customer account is set up as a one-time account. If it is not, you may need to create a one-time customer account (transaction code FD01 for creating a one-time customer).
  
  
  
  Adjust Transaction Settings:
  
  If the transaction you are trying to execute allows for the use of regular customer accounts, ensure that the correct account type is being used.
  Review the transaction settings to see if it can be modified to accept regular customer accounts.
  
  
  
  Consult Configuration:
  
  If you have access to configuration settings, check the settings for customer account types in the Financial Accounting (FI) module.
  Ensure that the settings for one-time accounts are correctly configured to allow for the intended use.
  
  
  
  User Training:
  
  Ensure that users are trained on the difference between one-time accounts and regular customer accounts, and when to use each type.
  
  
  
  Related Information:
  
  One-Time Customer Accounts: These are typically used for customers who make infrequent purchases and do not require a permanent account. They are often used in scenarios like retail or one-off sales.
  SAP Documentation: Refer to SAP Help documentation for detailed information on customer account types and their configurations.
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create One-Time Customer
  FD02: Change One-Time Customer
  FD03: Display One-Time Customer
  
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Financial Accounting module.