How To Fix T0728 - Business partner &1 not supported as payer in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 728

• Message text: Business partner &1 not supported as payer in company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T0728 - Business partner &1 not supported as payer in company code &2 ?

  The SAP error message T0728 indicates that a specific business partner (BP) is not supported as a payer in the specified company code. This error typically arises in the context of financial transactions, such as invoicing or payment processing, where the system expects a valid payer configuration for the business partner in the given company code.
  Cause:
  
  
  Business Partner Configuration: The business partner may not be set up correctly in the system for the specified company code. This could mean that the business partner is not assigned as a payer or that the payer role is not activated for that business partner in the relevant company code.
  
  
  Company Code Assignment: The business partner might not be assigned to the company code in question, or the payer role is not valid for that company code.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner master data that prevent it from being recognized as a valid payer.
  
  
  Solution:
  
  
  Check Business Partner Master Data:
  
  Go to the transaction code BP (Business Partner) and search for the business partner in question.
  Verify that the business partner is correctly set up with the necessary roles, particularly the "Payer" role.
  Ensure that the business partner is assigned to the correct company code.
  
  
  
  Assign Payer Role:
  
  If the payer role is not assigned, you can add it by editing the business partner's roles. Make sure to include the "Payer" role for the relevant company code.
  
  
  
  Review Company Code Settings:
  
  Check the company code settings to ensure that the business partner is allowed to act as a payer. This can be done in the configuration settings for the company code.
  
  
  
  Data Consistency Check:
  
  Run any necessary data consistency checks to ensure that there are no other underlying issues with the business partner data.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  OBP1 - Business Partner Role Assignment
  OBA5 - Company Code Settings
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to business partner configurations and error messages.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to view and edit business partner data.
  
  
  By following these steps, you should be able to resolve the T0728 error and ensure that the business partner is correctly configured as a payer in the specified company code.