How To Fix T0711 - Entry & contains payment details with same key

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 711

• Message text: Entry & contains payment details with same key

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T0711 - Entry & contains payment details with same key ?

  The SAP error message T0711, which states "Entry & contains payment details with same key," typically occurs in the context of financial transactions, particularly when dealing with payment processing or clearing accounts. This error indicates that there are duplicate entries in the payment details for a specific key, which could be a combination of fields such as document number, company code, fiscal year, etc.
  Cause:
  
  
  Duplicate Entries: The most common cause of this error is that there are multiple entries in the payment details table (e.g., BSIK, BSAK) that share the same key. This can happen due to:
  
  Manual data entry errors.
  Incorrect data imports or uploads.
  System glitches or bugs.
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the payment processing module may lead to the generation of duplicate entries.
  
  
  Data Integrity Issues: If there are inconsistencies in the database or if the data has not been properly cleared or archived, it can lead to this error.
  
  
  Solution:
  
  
  Identify Duplicate Entries:
  
  Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., BSIK, BSAK) for duplicate entries based on the key fields.
  You can run SQL queries to find duplicates in the database.
  
  
  
  Correct the Data:
  
  If duplicates are found, you may need to delete or correct the duplicate entries. This should be done with caution and ideally in a test environment first.
  Ensure that the entries are valid and that you are not removing necessary data.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to payment processing to ensure that they are set up correctly and do not allow for duplicate entries.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Testing:
  
  After making corrections, perform tests to ensure that the error does not reoccur. This may involve processing payments in a test environment.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like FB50 (General Ledger), F-28 (Incoming Payments), and FBL1N (Vendor Line Item Display) to help navigate and troubleshoot payment-related issues.
  Documentation: Review SAP documentation related to financial accounting and payment processing for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the T0711 error and ensure that your payment processing runs smoothly.