How To Fix T0264 - The user settings have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 264

• Message text: The user settings have been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T0264 - The user settings have been deleted ?

  The SAP error message T0264, which states "The user settings have been deleted," typically occurs when a user's personalized settings in the SAP system have been removed or are no longer accessible. This can happen for various reasons, including system updates, changes in user roles, or manual deletions.
  Causes:
  
  User Profile Deletion: The user profile or settings may have been deleted by an administrator or through a system update.
  Role Changes: Changes in user roles or authorizations can lead to the loss of specific settings.
  System Migration or Upgrade: During system upgrades or migrations, user settings may not be transferred correctly.
  Database Issues: Corruption or issues in the database can lead to the loss of user-specific settings.
  User Inactivity: In some systems, if a user has been inactive for a certain period, their settings may be automatically deleted.
  
  Solutions:
  
  Recreate User Settings: The simplest solution is to manually recreate the user settings. Users can go to the relevant transaction codes and set their preferences again.
  Check User Roles: Ensure that the user has the correct roles and authorizations to access their settings. If roles have changed, reassign the necessary roles.
  Restore from Backup: If the settings were deleted due to a system issue, check if there is a backup available that can restore the user settings.
  Contact System Administrator: If the issue persists, it may be necessary to contact the SAP system administrator to investigate further. They can check logs and see if there were any recent changes that could have caused the deletion.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this issue. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  User Profile Management: Familiarize yourself with how user profiles and settings are managed in SAP. This includes understanding transaction codes like SU01 (User Maintenance) and SU3 (Maintain User Profile).
  SAP Support: If the problem is recurrent or affects multiple users, consider reaching out to SAP Support for assistance.
  Documentation: Review SAP documentation related to user settings and profiles for best practices on managing user configurations.
  
  By following these steps, you should be able to address the T0264 error and restore or recreate the necessary user settings in SAP.