How To Fix SZDM_CC_CHKS_TITLES404 - RFC connection to GTADIR server is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: SZDM_CC_CHKS_TITLES - Title messages related to check classes

• Message number: 404

• Message text: RFC connection to GTADIR server is not possible

What causes this issue?

The ZDO ATC check requires a RFC connection to the GTADIR server. In the
current system the connection is not possible or does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the system administrator to maintain the GTADIR server
connection.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SZDM_CC_CHKS_TITLES404 - RFC connection to GTADIR server is not possible ?

  The SAP error message "SZDM_CC_CHKS_TITLES404 RFC connection to GTADIR server is not possible" typically indicates an issue with the Remote Function Call (RFC) connection to the GTADIR server. This can occur due to various reasons, including network issues, configuration problems, or server availability.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the GTADIR server.
  Configuration Errors: The RFC destination for the GTADIR server may not be configured correctly in the SAP system.
  Server Availability: The GTADIR server may be down or not reachable due to maintenance or other issues.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary permissions.
  Firewall Restrictions: Firewalls may be blocking the connection to the GTADIR server.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the GTADIR server.
  Ensure that there are no network outages or issues.
  
  
  
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination for the GTADIR server.
  Ensure that the connection type, target host, and system number are correctly set.
  
  
  
  Test the RFC Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to check if the connection can be established successfully.
  
  
  
  Check Server Status:
  
  Verify that the GTADIR server is up and running.
  If you have access, check the server logs for any errors or issues.
  
  
  
  Review User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the GTADIR server.
  
  
  
  Firewall and Security Settings:
  
  Check if there are any firewall rules that might be blocking the connection to the GTADIR server.
  Work with your network/security team to ensure that the necessary ports are open.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM21 - System Log
  ST22 - Dump Analysis
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on RFC connections and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.