How To Fix SYCM_APS074 - Neither Solution Manager nor SUSG are available in the target system

SAP Error Message - Details

• Message type: E = Error

• Message class: SYCM_APS - Custom Code Management App texts

• Message number: 074

• Message text: Neither Solution Manager nor SUSG are available in the target system

What causes this issue?

No usage API found in the target system.

How to fix this error?

If you want to use the usage data from your Solution Manager system, you
need at least the Solution Manager release 7.2 SP8
If you want to use transaction SUSG to aggregate usage data recorded by
ABAP Call Monitor (transaction SCMON or /SDF/SCMON) in your production
system, see SAP note 2701371.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SYCM_APS074 - Neither Solution Manager nor SUSG are available in the target system ?

  The SAP error message SYCM_APS074 indicates that neither the Solution Manager nor the SAP Support User Group (SUSG) is available in the target system. This error typically arises in the context of system monitoring, support, or when trying to establish a connection between systems for various purposes, such as remote support or system landscape management.
  Causes:
  
  Missing Configuration: The target system may not be properly configured to connect to the Solution Manager or SUSG.
  Network Issues: There may be network connectivity issues preventing the target system from reaching the Solution Manager.
  Authorization Issues: The user or system may not have the necessary authorizations to access the Solution Manager or SUSG.
  System Landscape Configuration: The system landscape may not be correctly defined in the Solution Manager.
  Version Compatibility: There may be compatibility issues between the versions of the target system and the Solution Manager.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the target system is correctly configured to connect to the Solution Manager. This includes checking the RFC connections and ensuring that the Solution Manager is correctly defined in the target system.
  Use transaction SOLMAN_SETUP in the Solution Manager to verify the configuration.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing the target system from reaching the Solution Manager. You can use tools like ping or telnet to check connectivity.
  
  
  
  Authorization Check:
  
  Ensure that the user or system has the necessary authorizations to access the Solution Manager and SUSG. Check the roles and authorizations assigned to the user.
  
  
  
  System Landscape Configuration:
  
  Check the system landscape configuration in the Solution Manager. Ensure that the target system is correctly registered and that all necessary settings are in place.
  
  
  
  Version Compatibility:
  
  Verify that the versions of the target system and the Solution Manager are compatible. If there are version mismatches, consider upgrading or patching the systems as necessary.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Related Information:
  
  SAP Solution Manager: A tool used for managing SAP systems, providing functionalities for monitoring, support, and system management.
  SUSG (SAP Support User Group): A group that provides support and maintenance for SAP systems, ensuring that they are up to date and functioning correctly.
  RFC Connections: Remote Function Call connections are used in SAP to enable communication between different SAP systems.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.