How To Fix /SYCLO/SD002 - Doc Flow Enqueue Failed & Error &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SYCLO/SD -

  • Message number: 002

  • Message text: Doc Flow Enqueue Failed & Error &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SYCLO/SD002 - Doc Flow Enqueue Failed & Error & ?

    The SAP error message /SYCLO/SD002 Doc Flow Enqueue Failed typically indicates an issue with the document flow in the SAP system, particularly related to the enqueue mechanism that manages locks on objects to ensure data consistency during concurrent access.

    Causes:

    1. Lock Conflicts: The most common cause is that another user or process is holding a lock on the document or object you are trying to access. This can happen if multiple users are trying to modify the same document simultaneously.
    2. System Performance Issues: If the system is under heavy load, it may not be able to process enqueue requests in a timely manner, leading to timeouts or failures.
    3. Configuration Issues: Incorrect configuration of the enqueue server or related settings can also lead to this error.
    4. Database Issues: Problems with the underlying database, such as deadlocks or connectivity issues, can also cause enqueue failures.

    Solutions:

    1. Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (if you have the necessary authorizations).
    2. Wait and Retry: If the error is due to a temporary lock, waiting for a few moments and then retrying the operation may resolve the issue.
    3. System Performance Monitoring: Monitor system performance using transaction codes like SM50 or ST22 to identify any bottlenecks or issues that may be affecting the enqueue process.
    4. Review Configuration: Ensure that the enqueue server is properly configured and that there are no issues with the SAP instance settings.
    5. Database Check: If you suspect database issues, check the database logs for any errors or performance issues. You may need to involve your database administrator for further investigation.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage lock entries.
      • SM50: Monitor active processes.
      • ST22: Analyze dumps for errors.
      • SM21: Check system logs for errors.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to diagnose and resolve the /SYCLO/SD002 Doc Flow Enqueue Failed error in your SAP system.

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