How To Fix SYBPM022 - Unable to retrieve required data from the DBMS

SAP Error Message - Details

• Message type: E = Error

• Message class: SYBPM - Messages for Sybase ASE Database Monitor

• Message number: 022

• Message text: Unable to retrieve required data from the DBMS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SYBPM022 - Unable to retrieve required data from the DBMS ?

  The SAP error message SYBPM022: Unable to retrieve required data from the DBMS typically indicates that there is an issue with the database management system (DBMS) that is preventing SAP from accessing the necessary data. This error can arise from various underlying causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Database Connectivity Issues: There may be a problem with the connection between SAP and the database, such as network issues or incorrect connection parameters.
  Database Locking: The data you are trying to access may be locked by another transaction, preventing your query from executing.
  Database Corruption: There could be corruption in the database that is preventing data retrieval.
  Insufficient Permissions: The user account being used to access the database may not have the necessary permissions to retrieve the data.
  Resource Limitations: The database server may be experiencing resource limitations (e.g., memory, CPU) that are affecting its ability to process requests.
  Configuration Issues: Incorrect configuration settings in the SAP system or the database can lead to this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the connection parameters (hostname, port, database name) are correct.
  
  
  
  Review Database Locks:
  
  Use database management tools to check for locks on the tables or records you are trying to access.
  If locks are found, determine if they can be released or if the transactions holding the locks can be rolled back.
  
  
  
  Check User Permissions:
  
  Ensure that the user account used by SAP has the necessary permissions to access the required tables and data.
  
  
  
  Monitor Database Performance:
  
  Check the database server for resource usage (CPU, memory, disk I/O) and resolve any bottlenecks.
  Consider optimizing queries or increasing resources if necessary.
  
  
  
  Database Integrity Check:
  
  Run integrity checks on the database to identify and repair any corruption.
  Consult your database documentation for specific commands or tools to perform these checks.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in both SAP and the database to ensure they are set up correctly.
  Look for any recent changes that may have affected the configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Database Documentation: Refer to the documentation for your specific DBMS (e.g., SAP HANA, Oracle, SQL Server) for guidance on troubleshooting connectivity and performance issues.
  Logs: Review the SAP application logs (transaction SM21) and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage your database administrator or SAP support for further assistance.