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How To Fix SYBPM016 - Database &1 is offline, has been shutdown or is being dropped


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SYBPM - Messages for Sybase ASE Database Monitor

  • Message number: 016

  • Message text: Database &1 is offline, has been shutdown or is being dropped

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SYBPM016 - Database &1 is offline, has been shutdown or is being dropped ?

    The SAP error message SYBPM016 indicates that the database specified (denoted as &1 in the message) is either offline, has been shut down, or is in the process of being dropped. This error typically occurs in environments using SAP with a Sybase database.

    Causes:

    1. Database Shutdown: The database may have been intentionally shut down for maintenance or other administrative tasks.
    2. Database Offline: The database could be set to offline mode, which prevents any connections or operations.
    3. Dropping Database: The database might be in the process of being dropped, which means it is being removed from the system.
    4. Network Issues: There could be network connectivity issues preventing access to the database.
    5. Configuration Issues: Incorrect configuration settings in the database or SAP system could lead to this error.
    6. Resource Constraints: The database server may be experiencing resource constraints (e.g., memory, CPU) that prevent it from operating normally.

    Solutions:

    1. Check Database Status: Use database management tools or commands to check the status of the database. Ensure it is online and operational.

      • For Sybase, you can use commands like sp_helpdb to check the status of the database.
    2. Start the Database: If the database is offline or shut down, you can start it using the appropriate command or management tool.

      • For example, you might use START DATABASE <database_name> in Sybase.
    3. Review Logs: Check the database logs for any errors or messages that might indicate why the database is offline or shut down.

    4. Network Configuration: Ensure that there are no network issues preventing access to the database. Check firewall settings, network configurations, and connectivity.

    5. Consult Documentation: Refer to the SAP and Sybase documentation for specific commands and procedures related to database management.

    6. Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your database administrator for further assistance.

    Related Information:

    • Database Management: Familiarize yourself with the database management commands specific to Sybase, as they will be essential for troubleshooting.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • System Monitoring: Implement monitoring tools to keep track of database health and performance, which can help prevent such issues in the future.
    • Backup and Recovery: Ensure that you have a backup strategy in place for your database to prevent data loss during unexpected shutdowns or failures.

    By following these steps, you should be able to diagnose and resolve the SYBPM016 error effectively.

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