How To Fix SYBCK002 - Monitoring Infrastructure

SAP Error Message - Details

• Message type: E = Error

• Message class: SYBCK - SYB: System Check Messages

• Message number: 002

• Message text: Monitoring Infrastructure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SYBCK002 - Monitoring Infrastructure ?

  The SAP error message SYBCK002 typically relates to issues within the Monitoring Infrastructure, particularly in the context of SAP systems that utilize the SAP Solution Manager or other monitoring tools. This error can indicate problems with the configuration or operation of the monitoring infrastructure.
  Cause:
  
  Configuration Issues: The monitoring infrastructure may not be properly configured. This can include incorrect settings in the Solution Manager or issues with the data collection configuration.
  Data Transfer Problems: There may be issues with the data transfer between the monitored system and the monitoring system, such as network problems or incorrect RFC (Remote Function Call) settings.
  Authorization Issues: The user or service account used for monitoring may not have the necessary authorizations to access the required data.
  System Performance: High load or performance issues on the monitored system can lead to timeouts or failures in data collection.
  Version Compatibility: There may be compatibility issues between different versions of SAP components or between the monitored system and the monitoring infrastructure.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP Solution Manager or the monitoring tool. Ensure that all parameters are set correctly and that the connection to the monitored system is properly established.
  Verify Data Transfer: Check the network connectivity and ensure that the RFC connections are correctly configured. You can use transaction SM59 to test RFC connections.
  Review Authorizations: Ensure that the user or service account used for monitoring has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  Monitor System Performance: Check the performance of the monitored system. Look for any performance bottlenecks or high resource usage that could affect data collection.
  Update Components: Ensure that all relevant SAP components are up to date and compatible with each other. This may involve applying patches or updates as necessary.
  Check Logs: Review the logs for more detailed error messages. You can check the system logs using transaction SM21 or the application logs using transaction SLG1.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the SYBCK002 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for the Monitoring Infrastructure and SAP Solution Manager for detailed configuration and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP support for further assistance.