How To Fix SYBAM004 - Error message from ASE error log

SAP Error Message - Details

• Message type: E = Error

• Message class: SYBAM - Messages for Sybase ASE Alert Monitoring

• Message number: 004

• Message text: Error message from ASE error log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SYBAM004 - Error message from ASE error log ?

  The SAP error message SYBAM004, which indicates an error from the Adaptive Server Enterprise (ASE) error log, typically relates to issues with the database connection or configuration. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Database Connectivity Issues: The SAP system may be unable to connect to the ASE database due to network issues, incorrect connection parameters, or database server downtime.
  Configuration Errors: Incorrect configuration settings in the SAP system or ASE database can lead to this error.
  Resource Limitations: The ASE server may be running out of resources (e.g., memory, disk space) which can prevent it from processing requests.
  Database Corruption: Corruption in the database or transaction logs can lead to errors being reported in the ASE error log.
  Version Compatibility: Incompatibility between the SAP application version and the ASE database version can also trigger this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the ASE database server is up and running.
  Check network connectivity between the SAP application server and the ASE database server.
  Ensure that the connection parameters (hostname, port, database name, user credentials) are correct.
  
  
  
  Review ASE Error Logs:
  
  Examine the ASE error logs for more specific error messages that can provide insight into the issue.
  Look for any indications of resource limitations or specific errors that may need to be addressed.
  
  
  
  Configuration Review:
  
  Review the configuration settings in both the SAP system and the ASE database to ensure they are correctly set up.
  Check for any recent changes that may have affected the configuration.
  
  
  
  Resource Monitoring:
  
  Monitor the resource usage on the ASE server to ensure it has sufficient memory, CPU, and disk space.
  If resource limitations are identified, consider optimizing the database or upgrading the server resources.
  
  
  
  Database Integrity Check:
  
  Run integrity checks on the database to identify and repair any corruption issues.
  Use ASE tools to perform a consistency check on the database.
  
  
  
  Compatibility Check:
  
  Ensure that the versions of SAP and ASE are compatible. If there are known issues with specific versions, consider applying patches or updates.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to SYBAM004 and ASE.
  Documentation: Refer to the official SAP and Sybase documentation for detailed troubleshooting steps and best practices.
  Support: If the issue persists, consider reaching out to SAP support or your database administrator for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SYBAM004 error effectively.