How To Fix SY800 - CPIC error with logon confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: SY - ABAP/4 system messages

• Message number: 800

• Message text: CPIC error with logon confirmation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SY800 - CPIC error with logon confirmation ?

  The SAP error message SY800, specifically the CPIC (Common Programming Interface Communication) error with logon confirmation, typically indicates a problem with the communication between the SAP GUI (Graphical User Interface) and the SAP application server. This error can arise due to various reasons, including network issues, configuration problems, or user authentication issues.
  Causes of SY800 CPIC Error
  
  
  Network Issues: Problems with the network connection between the client and the SAP server can lead to this error. This includes issues like firewalls blocking the connection, network outages, or high latency.
  
  
  Incorrect Logon Credentials: If the user is entering incorrect username or password, or if the user account is locked or expired, this can trigger the error.
  
  
  SAP System Configuration: Misconfigurations in the SAP system, such as incorrect settings in the instance profile or issues with the SAP kernel, can lead to communication problems.
  
  
  SAP GUI Issues: Problems with the SAP GUI installation or configuration on the client machine can also cause this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to log in to the SAP system.
  
  
  Server Overload: If the SAP server is overloaded or experiencing performance issues, it may not be able to process logon requests properly.
  
  
  Solutions to SY800 CPIC Error
  
  
  Check Network Connectivity: Ensure that there is a stable network connection between the client and the SAP server. You can use tools like ping or tracert to diagnose network issues.
  
  
  Verify Logon Credentials: Double-check the username and password being used. Ensure that the account is not locked or expired. You can reset the password if necessary.
  
  
  Review SAP System Configuration: Check the instance profile and other configuration settings in the SAP system. Ensure that the SAP kernel is up to date and properly configured.
  
  
  Reinstall or Update SAP GUI: If the issue persists, consider reinstalling or updating the SAP GUI on the client machine to ensure it is functioning correctly.
  
  
  Check User Authorizations: Verify that the user has the necessary authorizations to log in to the SAP system. This may require assistance from a system administrator.
  
  
  Monitor Server Performance: Check the performance of the SAP server. If it is overloaded, consider optimizing the server or increasing resources.
  
  
  Review SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Related Information
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed diagnostics and solutions based on the specific environment.
  
  
  Logs and Traces: Review the SAP system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or clues that may help diagnose the issue.
  
  
  Documentation: Refer to the official SAP documentation for more information on CPIC errors and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the SY800 CPIC error with logon confirmation in your SAP environment.