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How To Fix SY502 - Database error when recording transactional RFC


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SY - ABAP/4 system messages

  • Message number: 502

  • Message text: Database error when recording transactional RFC

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SY502 - Database error when recording transactional RFC ?

    The SAP error message SY502 typically indicates a database error that occurs when recording a transactional Remote Function Call (tRFC). This error can arise due to various reasons, including issues with the database connection, database locks, or problems with the underlying database itself.

    Causes of SY502 Error

    1. Database Connection Issues: The connection between the SAP application server and the database may be disrupted or misconfigured.

    2. Database Locks: If a database table is locked by another transaction, it can prevent the tRFC from executing properly.

    3. Database Configuration: Incorrect database configuration settings or insufficient resources (like memory or disk space) can lead to this error.

    4. Network Issues: Network problems can affect the communication between the SAP system and the database.

    5. Database Corruption: In rare cases, corruption in the database can lead to errors when trying to execute transactions.

    6. Insufficient Authorizations: The user executing the tRFC may not have the necessary authorizations to perform the operation.

    Solutions to SY502 Error

    1. Check Database Connection: Ensure that the database connection is properly configured and that the database server is running. You can check the connection settings in the SAP system.

    2. Monitor Database Locks: Use transaction codes like SM12 to check for any locks on the database tables that might be causing the issue. If you find locks, you may need to release them.

    3. Review Database Logs: Check the database logs for any errors or warnings that might provide more context about the issue.

    4. Check System Resources: Ensure that the database server has sufficient resources (CPU, memory, disk space) to handle the requests.

    5. Network Diagnostics: If you suspect network issues, perform network diagnostics to ensure that there are no connectivity problems between the SAP application server and the database.

    6. User Authorizations: Verify that the user executing the tRFC has the necessary authorizations to perform the operation.

    7. Database Maintenance: If you suspect database corruption, you may need to perform database maintenance or recovery procedures, which should be done with caution and ideally under the guidance of a database administrator.

    8. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    Related Information

    • Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to gather more information about the error context.

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    • Documentation: Review the official SAP documentation for your specific version of SAP, as there may be version-specific considerations or patches available.

    By following these steps, you should be able to diagnose and resolve the SY502 error when recording transactional RFC in SAP.

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