How To Fix SY369 - Browser data for application & not loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: SY - ABAP/4 system messages

• Message number: 369

• Message text: Browser data for application & not loaded

What causes this issue?

Before the SAP OLE Browser can display the objects of an OLE
application, you must load its type info into the R/3 System with
Transaction SOLI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either load type info or get it loaded by your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SY369 - Browser data for application & not loaded ?

  The SAP error message SY369 ("Browser data for application & not loaded") typically occurs when there is an issue with the browser's ability to load the necessary data for a specific SAP application. This can happen for various reasons, including browser compatibility issues, cache problems, or configuration settings.
  Causes:
  
  Browser Compatibility: The browser being used may not be fully compatible with the SAP application.
  Cache Issues: Cached data in the browser may be outdated or corrupted, preventing the application from loading correctly.
  Network Issues: Temporary network problems can disrupt the loading of application data.
  SAP GUI Settings: Incorrect settings in the SAP GUI or the web application may lead to this error.
  Missing or Incorrect Configuration: The application may not be properly configured in the SAP system.
  
  Solutions:
  
  
  Clear Browser Cache: Clear the cache and cookies of your browser to remove any outdated or corrupted data.
  
  In most browsers, you can do this from the settings menu under "Privacy" or "History."
  
  
  
  Try a Different Browser: If you are using a specific browser, try accessing the application using a different one (e.g., switch from Chrome to Firefox or vice versa).
  
  
  Check Browser Settings: Ensure that JavaScript is enabled and that there are no extensions or settings blocking the SAP application.
  
  
  Update Browser: Make sure that your browser is up to date. An outdated browser may not support the features required by the SAP application.
  
  
  Network Check: Verify your network connection to ensure that there are no interruptions or issues.
  
  
  SAP GUI Configuration: Check the configuration settings in the SAP GUI to ensure they are correct. This may involve consulting with your SAP administrator.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check the server-side configuration or logs for more detailed error information.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for the specific application you are trying to access, as it may provide additional troubleshooting steps or requirements.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the SY369 error and successfully load the required application data.