How To Fix SXMSF172 - Starting Browser...

SAP Error Message - Details

• Message type: E = Error

• Message class: SXMSF -

• Message number: 172

• Message text: Starting Browser...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SXMSF172 - Starting Browser... ?

  The SAP error message SXMSF172 typically indicates an issue related to the SAP Exchange Infrastructure (XI) or Process Integration (PI) system, particularly when it comes to starting the browser for monitoring or administration tasks. This error can occur due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Browser Compatibility Issues: The browser being used may not be compatible with the SAP system or the specific transaction.
  Network Issues: There may be network connectivity problems preventing the browser from launching or connecting to the SAP system.
  Configuration Issues: Incorrect configuration settings in the SAP system or the browser settings can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required transactions or URLs.
  SAP GUI Settings: The SAP GUI settings may not be properly configured to launch the browser.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported browser version. SAP typically recommends using specific versions of browsers for optimal performance.
  Network Connectivity: Verify that your network connection is stable and that you can access the SAP system without issues. Check for any firewall or proxy settings that might be blocking access.
  Review Configuration Settings:
  
  Check the settings in the SAP GUI under Options > HTTP Settings to ensure that the correct browser is set.
  Ensure that the URL for the SAP system is correctly configured.
  
  
  User Authorizations: Confirm that the user has the necessary authorizations to access the required transactions. You may need to consult with your SAP security team.
  SAP GUI Update: If you are using an older version of the SAP GUI, consider updating to the latest version, as this may resolve compatibility issues.
  Clear Browser Cache: If the browser has cached old data, clearing the cache may help resolve the issue.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring the SAP GUI and troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the SXMSF172 error effectively.